Overview
Services
Vision
Vision

Meeting increased subscriber demands

As one of Indonesia’s largest providers of broadband fiber connectivity, customer satisfaction is a critical success factor for MyRepublic.

With lockdowns imposed, they saw a massive traffic spike on their network. Not only were their subscribers now working from home, but their network also became the primary conduit for entertainment, staying in touch with friends and family, and homeschooling.

This caused traffic volumes to double, putting strain on their network infrastructure. They made the decision to upgrade their existing network infrastructure,

‘Our services are heavily focused on customer satisfaction and this partnership with NTT has been revolutionary in bringing digital experience through a highly scalable connectivity franchise model.’

Andrijanto Muljono
CEO, MyRepublic Indonesia
Transformation

‘We have a strong, long-standing relationship with NTT, and they were able to not only meet our high expectations in terms of fast project completion but also provide differentiable services through their cross-technology expertise to future-proof our network infrastructure.’

Andrijanto Muljono
CEO, MyRepublic Indonesia
Results
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