Scale, grow and realise the ROI of your Microsoft investments
Microsoft platforms provide powerful technology that can have a transformative impact on your business. The correct partner can ensure that your Microsoft investments work in a cohesive way to function optimally and provide the best possible return on investment. We apply our experience and knowledge to help our clients optimize ROI on Microsoft investments; transition to SaaS; implement Business Process Automation (BPA) and Robot Process Automation (RPA); and run Application Managed Services. We are SCRUM and SAFe Agile Certified and work with a well-established network of partnerships to enhance our capabilities.
How we approach your Microsoft BizApps Solutions
Offerings
Our offerings span the following: Dynamics 365 Cucstomer Engagement, Dynamics 365 Finance and Operations Power Platform; SharePoint, and Digital Automation.
Application support
We resolve system failures on a reactive basis.
Consultancy
We provide ongoing assistance, information and advice on technical and operational system-related issues. This is rooted in the deep expertise and experience we have gained in our work with a diverse range of sizes and sectors.
Managed services
We pro-actively monitor applications to prevent failures and resolve system failures on a reactive basis. We provide services from issue triage to final resolution.
Service desk
Our central customer contact centre is available for logging enquiries with our dedicated team.
System scoping and implementation
Our solution is customized to your business. We achieve this by conducting extensive system scoping and implementation, which allows us to determine requirements, solution fit and an implementation plan.
Upgrades
We facilitate regular upgrades to enable the use of new features and capabilities. We also manage SaaS releases, taking your business’s unique benefit and risk mitigation into account.
Application enhancement service
Partnering with us also gives you access to development resources to implement application enhancements.
Key outcomes
Integrated, effective Dynamics 365 Customer Engagement and Finance and Operations Solutions
Effective Digital automation
Power Platform
Seamless SharePoint implementation and experience
In April 2024, Dimension Data was rebranded as NTT DATA.