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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
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Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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CLIENT STORIES
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Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
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NTT DATA and HEINEKEN
HEINEKEN revolutionizes employee experience and collaboration with a hybrid workplace model.
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10 minute read
16 March 2022
2022 Connected Industry Report
The quest for 'digital vitality'

How a post-pandemic world re-energizes innovation’s impact
'Before having the appetite to imagine the art of the possible and operationalize their vision, organizations need to adjust their mindsets and consider how they engage in ongoing innovation conditioning.’
Rika Nakazawa
Group Vice President, Connected Industry, NTT
How a post-pandemic world re-energizes innovation’s impact
'Before having the appetite to imagine the art of the possible and operationalize their vision, organizations need to adjust their mindsets and consider how they engage in ongoing innovation conditioning.’
Rika Nakazawa
Group Vice President, Connected Industry, NTT

Connected Industry – a brave new world
A look at the emergence of the Connected Industry
‘Manufacturing and healthcare are two industries that are emerging as Connected Industry lighthouses, illuminating what’s possible – and critical.’
Rika Nakazawa
Group Vice President, Connected Industry, NTT
A look at the emergence of the Connected Industry
‘Manufacturing and healthcare are two industries that are emerging as Connected Industry lighthouses, illuminating what’s possible – and critical.’
Rika Nakazawa
Group Vice President, Connected Industry, NTT

Mastering the digital–physical choreography
The quest for digital vitality
‘Compiling and diligently following a structured digital playbook will earn you the right not just to play, but to win.’
Rika Nakazawa
Group Vice President, Connected Industry, NTT
The quest for digital vitality
‘Compiling and diligently following a structured digital playbook will earn you the right not just to play, but to win.’
Rika Nakazawa
Group Vice President, Connected Industry, NTT

Technology is the engine
The technology engines of digital vitality
‘Machines and humans are working symbiotically to deliver maximum speed and efficiency – each performing the tasks to which they’re best suited.’
Peter Gray
SVP Advanced Technology, NTT
The technology engines of digital vitality
‘Machines and humans are working symbiotically to deliver maximum speed and efficiency – each performing the tasks to which they’re best suited.’
Peter Gray
SVP Advanced Technology, NTT

Manufacturing and healthcare lead the charge
Spotlight on: healthcare and manufacturing
‘To enable applications such as augmented reality at our mining and processing sites we require widespread, high-speed connectivity. A private 5G network is a great way we can do this cost-effectively and NTT was our first choice to pilot a design, prove the technology and show the value. With a 5G network we’re able to continue to seek out innovative solutions to some of our most pressing challenges.’
Chuck Holley
Global Manager of IT Network Infrastructure, Albermarle
Spotlight on: healthcare and manufacturing
‘To enable applications such as augmented reality at our mining and processing sites we require widespread, high-speed connectivity. A private 5G network is a great way we can do this cost-effectively and NTT was our first choice to pilot a design, prove the technology and show the value. With a 5G network we’re able to continue to seek out innovative solutions to some of our most pressing challenges.’
Chuck Holley
Global Manager of IT Network Infrastructure, Albermarle

Winning the game
Designing solutions to win the game
'The dynamics of the most mutually rewarding client-service provider relationships include a move beyond transaction to trust.'
Rika Nakazawa
Group Vice President, Connected Industry, NTT
Designing solutions to win the game
'The dynamics of the most mutually rewarding client-service provider relationships include a move beyond transaction to trust.'
Rika Nakazawa
Group Vice President, Connected Industry, NTT

Building a thriving Connected Industry enterprise with NTT
NTT's approach to powering digital vitality
'By combining strategic top down-direction with a bottom-up approach, the team assures that interests are aligned, and a solid foundation exists for collaboratively implementing solutions that users love and make a real difference to the business.'
Rika Nakazawa
Group Vice President, Connected Industry, NTT
NTT's approach to powering digital vitality
'By combining strategic top down-direction with a bottom-up approach, the team assures that interests are aligned, and a solid foundation exists for collaboratively implementing solutions that users love and make a real difference to the business.'
Rika Nakazawa
Group Vice President, Connected Industry, NTT
Contents
2022 Connected Industry Report
The quest for 'digital vitality'

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