How to ensure the successful adoption of Microsoft Teams

While Microsoft Teams is mature, credible and ready to be the hub for your organization’s teamwork; there are some challenges that we – as cloud communications experts – continue to encounter. These apply to businesses adapting to new ways of working and those wanting to enable employees to work remotely and productively.

I’ll also give a couple of real-world examples of common pitfalls we often see in our client work. In particular, I’ll focus on problems caused by a lack of understanding how Teams fundamentally changes how people collaborate and communicate.

Microsoft Teams is not a like-for-like replacement for Skype for Business

In part, this is because some clients underestimate what a transition to Microsoft Teams will mean. They view it as simply ‘the Skype replacement’. To be fair this is how Microsoft first talked about it when they launched Teams. As such, it’s unsurprising that this is what a lot of people took on board.

But although Microsoft Teams