Together with Era Polymers we connected their global workforce. Era Polymers operates manufacturing plants in four countries and has sales offices across the world. With the company having expanded through acquisition they found themselves having to manage their customer data through increasingly manual processes. To ensure that they had a single view of the customer and could quickly access all customer data they chose us to implement Microsoft Dynamics, complementing their existing investment in Microsoft platforms. Working with our team they were able to consolidate all their customer data and quickly more the global sales team across to the new system. With a unified customer relationship management system in place, they’re able to ensure that all customer data is accessible anywhere, anytime and that as they explore the capabilities of the system, they have a partner they trust to help meet any future needs.

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Which technologies?

Microsoft Dynamics

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Which partners?

Microsoft

‘We selected NTT as our partner for this because of their extensive knowledge and their ability to understand our business right from the start.’
Alex Papamanuel, Sales Director, Era Polymers