Together with ISG we’re enabling their global cloud platform. Aiming to drive innovation in the construction services market ISG was looking to the cloud to modernize the IT that underpins how it provides global construction solutions. After deciding to partner with Microsoft Azure as a future-proof technology platform, they engaged with NTT, an Azure Expert MSP Partner, in order to guide them on their journey. After an initial Cloud Strategy Workshop we worked together to identify a set of tactical (quick wins) and strategic changes combining Microsoft Azure with our Cloud Managed Services and identify the benefits this would bring to ISG. Our multi-year partnership has since delivered multiple, critical global system transformations to Microsoft Azure. 

Powering the future of construction

As part of their commitment to think big, collaborate widely and meaningfully, and building real capacity for change, ISG’s information and communications technology (ICT) plays a critical enabling role.

In this capacity their technology has four main objectives: deliver the best customer experience, deliver the best employee experience, drive operational efficiency and revolutionize the industry.

These objectives are being met through a set of workstreams that include ongoing standardization of global systems, a specific data-led program of digital transformation and a technology incubator initiative.

Various improvements are to be realized along the way, including the reduction of siloed and duplicated data, increased process automation, improving the collection, processing and surfacing of the right data for decision-making purposes, and the simplification of the ICT operating model.

With Microsoft 365 already proving its value inside the organization, it was clear that Microsoft Azure would be the natural home to turn new ideas for applications and data into solutions. However, like many organizations, this decision was just the beginning of their cloud journey and the key challenges were how to plot the right path, get moving and be agile in meeting changing demands.

They realized that they would need the right partner for the whole journey; an Azure Expert MSP partner who could provide the expertise needed to deliver an agile cloud transformation strategy

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Which services?

Cloud Strategy Workshop, Cloud Managed Services 

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Which technologies?

Microsoft Azure 

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Which partners? 

Microsoft

'By working with NTT, we have full strategic control and operational visibility but can entrust the automation and operation of Microsoft Azure-based workloads to them.’ 
ISG spokesperson 

Setting a course for the future of innovation

With ISG setting their cloud and digital-first strategy and moving swiftly forward, our partnership enables them to focus on their strategy while leveraging the cloud to deliver the needed agility.

The construction industry presents many opportunities for innovation and, working together, the two companies are able to design, automate and operate Azure-based systems that can more rapidly power the realization of ISG’s purpose – to build smarter and more resilient places of tomorrow.

With the model proven, we continue to work together on larger scale data center modernization, ensuring the right migration plan for each application. New opportunities are arising to make better use of existing data, identify where new data could be valuable and to unlock opportunities for innovation via the ISG Tech Incubator and the Microsoft Intelligent Cloud.

Accelerated deployments

The solution has dramatically reduced the time required to deploy new applications and provision infrastructure. New applications can now be deployed in just three weeks and ISG has seen a 350% improvement in the time needed to provision new infrastructure.

Global reach

With the worldwide Microsoft Azure footprint, ISG’s users are seeing an improved user experience because applications are now provisioned closer to their location. This has allowed their 11 client sites across two continents to connect to the optimal Azure region.

Availability and security

The move to the managed cloud services