Digital transformation initiatives and the growing adoption of multicloud continue to shape the IT services market. Client expectations are increasing and service providers must be a mile wide and a mile deep. They need to deliver across the entire services continuum, cover multiple technology domains and relook at how they can innovate to meet the needs of clients in a standardized way, at scale.

'Your biggest concern is getting multiple partners to work together for the greater good. That means co-creating joint offers, along with using platform and API-led operating models to spur innovation, gain a competitive advantage, and ensure collaborative partnerships will flourish.'

Daniel Greengarten, Senior Vice President, Client Success, NTT Ltd.

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hybridit
Organizations expect service integration across the entire IT estate, from back-end operational systems to customer-facing digital platforms. 
businessinsights

'Data is the biggest, most valuable driver for digital transformation. There isn’t a client, business, service provider out there, including NTT, that isn’t trying to work out how to get more data, store that data, analyse that data and gain more insights from that data to drive business strategies for its clients.'

Damian Skendrovic,  Executive Vice President, Managed Services Go-to-Market, NTT Ltd.

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strategicengagements
In a world of ‘trusted advisors’, only those who engage at a deeply strategic level will provide real value.
codevelopment

'Co-development and co-innovation by integrating our systems and platforms across multiple vendors through APIs and automation will strengthen strategic API-enabled joint offers and joint delivery models, adding more value to both our vendors and to clients.'

Dilip Kumar, Executive Vice President, Service Delivery and Operations, NTT Ltd.

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