As the world transforms, employee experience rejuvenates the workplace

Workplace modernization for a new era of working

The world of work is constantly evolving – and hybrid work models are becoming the new normal. COVID-19 provided many global challenges, but in the aftermath, it’s proving to be a catalyst for change. With employees working remotely across the world, rather than from the traditional office environment, employers have been forced to reimagine the workplace – and employee experience – at lightning speed. With many people beginning to return to the office, the work environment must adapt to accommodate team members working from multiple locations. This means that, in the future, to ensure equality across organizations, all meetings need to accommodate both in-office and remote participants on an equal footing. What organizations do today, and going forward, will lay the foundation for an entire generation’s way of working, with company cultures needing to adapt to support hybrid working.

The global pandemic hastened the demand to modernize the workplace and to create a hybrid work model – part remote and part office based – to help transition employees back to the office, support remote workers, attract new talent and ensure long-term success, all while accelerating digital transformation.

Employee experience matters now more than ever

Workplace modernization can improve employee wellbeing, enable digitization, and repurpose office spaces that no longer suit the modern work environment, but while organizations have become more reliant on technology, according to the 2020 NTT Intelligent Workplace Report