Traditional support services ensured asset availability, which is still important. But now, by auto discovering the assets in a multivendor infrastructure and using analytics from deep API-level integrations, we are now gaining the predictive insights and security notifications to reduce the risk of downtime while delivering the visibility and control for effective governance and lifecycle cost management.

"Regardless of the complexity of the infrastructure, we need the visibility and control to assure continuity and high-quality user experiences throughout dynamic business change."