Overview
Services
Vision

“Our customers like to handle their requests remotely, using the internet and phone. We needed a solution that would substantially increase the capacity of our call center, efficiently handling the most common types of requests without the need to transfer the call to an operator.”

Lenka Műllerová
Product Owner, MONETA Money Bank
Transformation

“This has significantly reduced the number of routine queries directed to operators and has expedited the handling of our customers’ calls.  The deployment of the voicebot has proven to be highly effective and, as a result, we are expanding Tom’s capabilities with new scenarios for typical client requests.”

Lenka Műllerová
Product Owner, MONETA Money Bank
Results
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