The impact of data on infrastructure is accelerating. Infrastructure intelligence is not only supporting data for business intelligence, it’s also becoming a data source. The shift from a multicloud to hybrid cloud environment creates new challenges for managing data, infrastructure performance and cybersecurity. The software-defined wide area network (SD-WAN) will be fundamental to adopting new connectivity technologies to enable your hybrid cloud strategy in a cost-effective manner without sacrificing application performance and end user experience.

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IT infrastructure intelligence: from multicloud to hybrid cloud


Infrastructure intelligence is not just holding data, it’s generating data – data that can be used to optimize infrastructure performance through automation.


While public cloud continues to grow, enterprise data centers still play a key role in most organizations for reasons such as data security and sovereignty, local data access, cost optimization and low latency requirements. Organizations are therefore prioritizing a balanced approach between on-premises and hosted private cloud infrastructure, and public cloud.


The reality of this hybrid cloud environment is that today’s data center is all about where the data is located – and data lives everywhere. It's therefore critical to gain visibility of your hybrid estate and understand the characteristics of the ideal deployment model for each workload.


And the infrastructure is doing more than simply making data available for applications – it’s also producing data that needs to be captured and analysed to improve performance and business outcomes. In this environment, artificial intelligence and machine learning meet operations, allowing the infrastructure to heal and improve itself through automation that’s based on data it generates.


Optimize lifecycle management in a hybrid cloud environment


Organizations will need the right tools, processes and skills to architect, migrate and manage the hybrid infrastructure that houses business applications. In addition, they'll need to define an approach to harness the data created by infrastructure intelligence, and access intelligence and possible opportunities in an agile environment, across multiple platforms. They’ll also need to address new security challenges – something we discuss further here, and in our piece on Intelligent Cybersecurity

'Enterprises often struggle to reduce the complexity and cost of operating multiple cloud services. We help clients gain visibility and control over multiple cloud deployments and relocate workloads to where they best fit. Private cloud is often chosen based on a combination of commercial, security and performance considerations.'


Roger Vila, Senior Vice President, Cloud Infrastructure division, NTT Ltd.


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'You can rely on hybrid cloud to improve performance and innovate faster, while a good intelligent infrastructure can help you decrease cost and complexity.'


Doug Adams, CEO, RagingWire Data Centers, an NTT company


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'With the Industry 4.0 and Services 4.0 revolutions raging, companies will increasingly be looking for systems to help them achieve consistency of service and secure connectivity, both on-campus and globally.'


Jacques Bonifay, CEO, Transatel, an NTT company


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All these evolutions will drive the need to get more agility from the infrastructure intelligence – and create demand for automation and analytics skills. 

In 2020, artificial intelligence and machine learning will play an increasing role in improving performance and optimizing the network environment. Intent-based networking uses analytics to deliver visibility and awareness of network performance, and automated orchestration enhances agility across the infrastructure – from the campus through the WAN and into the data center or cloud.


Network management operations need to incorporate intent-based networking technologies into their managed services platform to remove operational complexity and break through the traditional silos of the network – the campus, WAN and data center – which have historically been managed separately. Common elements will be abstracted into a single management approach that delivers much higher levels of consistency and provides for a more holistic approach to network operations.


In addition to ensuring that the infrastructure intelligence can support new technologies, organizations will need appropriate automation, operational processes and platforms to manage large-scale infrastructure rollouts. Identity-based security will be critical (see Intelligent Cybersecurity

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'As our IT infrastructure is becoming more complex, it is time to rethink the infrastructure design, and our visibility of data and manpower allocation, to automate our defense and improve our risk management.'


Mihoko Matsubara, Chief Cybersecurity Strategist, NTT Group.


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Enabling adaptive computing; reducing power consumption.
Rob Lopez

Rob Lopez

Executive Vice President, Intelligent Infrastructure, NTT Ltd.